FAQs
Have questions? We've got answers! Below are some of the most frequently asked questions about LumiLuxeLED, our shipping, and our policies. If you need further assistance, feel free to reach out.
1. What is LumiLuxeLED?
LumiLuxeLED specializes in innovative, stylish, and energy-efficient lighting solutions designed to enhance your home, office, or any indoor space.
2. How long does shipping take?
Shipping times vary by region:
- United Kingdom & European Union: 5–10 business days.
- International Orders: 2–4 weeks depending on location and customs processing.
3. Can I track my order?
Yes! Once your order has shipped, you will receive a confirmation email with a tracking number. You can also track your order here.
4. What is your return policy?
We offer a 30-Day Money-Back Guarantee. If you're not satisfied with your purchase, simply contact us at hello@lumiluxeled.com to initiate a return.
5. Do you offer international shipping?
Yes, we ship worldwide! Shipping times may vary based on your location.
6. How can I contact customer support?
Our customer support team is available to assist you. You can reach us at hello@lumiluxeled.com. We strive to respond within 24 hours.